Different River

”You can never step in the same river twice.” –Heraclitus

January 3, 2006

Independence Air Ceases Operations

Filed under: — Different River @ 3:07 am

This just in from Independence Air:

Today is a sad day for Independence Air.

Today we must announce that we will be ceasing scheduled service operations this Thursday evening, January 5. The financial pressures in the industry have prevailed. We have run out of time.

It has been an amazing 18 months. We set out to challenge the status quo and to re-set your expectations about air travel. We set out to introduce you to lower fares and a new level of service delivered by employees who care. Currently ranked #2 in customer satisfaction among all US airlines, we are proud that we did indeed earn your respect and loyalty. We are proud that we built a brand so universally praised by over 8 million customers. We are proud of the mark we have made.

Today is a sad day for Independence Air. Today is a sad day for our customers who have gotten used to tender loving service and paying less for air travel. We will miss serving you. Thank you for your vigorous support.

Well, I guess we were paying a little too much less….

Funny, just last week I was looking for a ticket on their website.

Once upon a time, I sent them a resume. I never heard back, except to confirm that theyt’d received it. I guess it’s just as well. This is the second company I can say that about — the other one is Enron.

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